The most frequently asked question by us in our life is:
“What type of skills do I require to be an independent truck dispatcher?”
This is question asked by majority of people. This majority may include common people, retired
and old truck drivers, those who are related with truck drivers in anyway and the people who have
any type of interest in truck drivers. Such type of question may be asked by people who are living
in other countries and have desire to run their far-off business. This question may be asked by
them for the purpose if they want to get knowledge about this trade or if they want to provide these
services to others. We should discuss about the duties of an independent truck dispatcher
before answer the major question discussed above:
Searching and booking of a client’s load- to search and book the load is the first and foremost
duty of an independent truck dispatcher.
Preparation of documents related to load- these documents include various details like broker
credit checks, and broker’s agreements about the carrier and every detail of loads.
Solution of problem- it is necessary that truck dispatcher must have all capabilities to solve any
problem if something went wrong with load.
Marketing- truck dispatcher must have abilities to market his capabilities to gain maximum
number of clients.
To render these services some skills are necessary which we will discuss here:
The skill which is considered as first and foremost is finding and booking a load. Now question
comes where you should look for loads. Mostly well-known independent truck dispatchers search
load on load boards and these load boards are electronic markets. Mostly freight brokers use
these load brokers to post loads which they should have to desire to move from one specific place
to other place. This method is quite easy and simple to understand. It can take a few minutes to
get familiar with this method of search. If you are not a stranger about how to use a simple
computer, you can easily search a load board.
We can say that after this load process comes. In this regard, you should also have some
capabilities. First of all, you should get each and every information by your broker relevant to the
load. Secondly, you should have ability to talk, and state clearly which things are needed for you
and try to ask right questions. All these details will help you to remain confident about your work
that you have selected the right load for your client. After booking a load the process comes of
paperwork. In this work, you have to do a few things involving the completeness of online forms
or PDF’s which may be emailed to you.
In our BossDispatch course we can provide you with large number of samples of such forms you
can practice for their completion. This will be very helpful for you to become expert of filling such
forms. It is not a very difficult task after filling 5 to ten documents, you will be very skillful of filling
such documents with rather ease.
After this, the stage comes of submitting an invoice. This process will be very fruitful for your client
in billing and you can do it simply by your computer with any basic software like Microsoft word.
It has nothing special, you just have to be confident while using computer.
Once you have booked the load and completed the paperwork, next process comes of problem
solving. This process is not for every load and it is actually the problem of time. Sometimes a
truck may not be loaded on proper time or may not be unloaded on proper time. There can be
problem of time delay or something else. But it’s necessary that there may be faced any type of
problem, and you should have the ability to solve that problem. As an expert independent truck
dispatcher you should try to be a strong bridge between the freight broker and trucking company.
You can communicate and solve each and every problem that may occur between both parties.
For this purpose, you should have skills of communication and problem solving.
In the last, we can say that a truck dispatcher must have ability to market their services. You
can utilize different techniques to market your services and now in this age online marketing has
become very important. A confident Internet user can be a successful online marketer. If you have
great abilities regarding online marketing, clients will call you and at this stage again
communication sills come to consider. You should talk confidently and you should convey your
message in proper way and you should realize your client that you are best choice for their
trucking company.
The most important thing which is to be noticed is that here in this article we have repeated two
main skills again and again. First one is to remain confident about computer use and second one
is to have great ability of good communication.
Conclusion
We can conclude that to be an independent truck dispatcher one should have great skills. He
should have ability to do great tasks with greater ease. He should have ability to talk with others
in unique way. He should have confidence on his computer skills and he should have ability to
serve in online marketing. He should have capability to solve each and every problem.
